Last updated: February 3, 2026
This Privacy Policy explains how JD Webcraft Web Development Services (“JD Webcraft,” “we,” “us,” or “our”) collects, uses, shares, and protects personal information when you visit or interact with our website and any subdomains (the “Site”), contact us, request a quote, book a consultation, subscribe to marketing communications, or use our services.
If you do not agree with this Privacy Policy, please do not use the Site.
Contact for privacy/legal inquiries: legal@jdwebcraft.com
Location: Davao City, Philippines 8000
1) What information we collect
A. Information you provide to us
Depending on how you interact with the Site, you may provide:
- Contact details (e.g., name, email, phone number)
- Business details (e.g., company name, website, industry)
- Project details (e.g., goals, requirements, budget range, timelines)
- Quote builder responses (your answers may be stored and/or emailed to us)
- Consultation details (messages, meeting notes, scheduling information)
- Files you upload (e.g., brand assets, documents, images)
- Billing information (e.g., billing address) if you become a client
We do not intentionally collect sensitive personal data through the Site (e.g., IDs, health data, or payment card numbers).
B. Information we collect automatically (cookies and similar technologies)
When you use the Site, we may automatically collect:
- Device and browser data (IP address, browser type, device identifiers)
- Usage data (pages visited, time spent, clicks, referring/exit pages)
- Approximate location (derived from IP address)
- Cookie and tracking data used for analytics, performance, and advertising/remarketing
For details, see our Cookie Policy (Section 10).
C. Information from third parties
We may receive information from third parties when you interact with:
- Payment providers (confirmation of payment status, transaction reference)
- Marketing/advertising platforms (campaign performance, audience insights)
- Scheduling/meeting tools (booking confirmation details)
- Form providers (when a form is hosted externally)
2) How we use your information
We use personal information to:
- Respond to inquiries and communicate with you
- Provide estimates and proposals using our quote/price request process
- Deliver services and manage client relationships
- Process payments through third-party payment providers (we do not store card details)
- Send marketing communications (newsletters, service updates, offers)
- Run advertising and remarketing campaigns
- Improve the Site (analytics, performance, troubleshooting)
- Protect against fraud, misuse, and security risks
- Comply with legal obligations and enforce our terms/policies
3) Legal bases for processing
If you are in the EU/UK (and for global consistency), we rely on these legal bases:
- Consent (e.g., newsletter sign-ups, certain cookies where required)
- Contract (to provide services or take steps you request before a contract)
- Legitimate interests (e.g., responding to inquiries, improving the Site, marketing to businesses, securing our systems)
- Legal obligation (recordkeeping, compliance, dispute handling)
4) Marketing, newsletters, and outreach
A. Newsletters and marketing subscriptions
If you opt in, we may send you newsletters and marketing emails. You can unsubscribe anytime using the link in our emails or by contacting legal@jdwebcraft.com.
B. Business outreach (including non-opt-in leads)
We may contact business leads who did not explicitly opt in where permitted by law, typically on a legitimate interest basis (e.g., offering relevant services to a business).
You can always opt out by replying “unsubscribe” or contacting legal@jdwebcraft.com.
5) Call/meeting recordings
We may record certain calls/meetings only when needed for client guidance or demonstrations.
Where required by law, we will obtain your consent or provide notice before recording. If you do not want to be recorded, you can request that recording be disabled.
6) How we share your information
We do not sell your personal information. We may share your data with:
A. Service providers (“processors”)
We use trusted third-party providers that help us operate and deliver services, such as:
- Website hosting and infrastructure
- Form and file upload systems
- Analytics and performance measurement
- Advertising and remarketing platforms
- Email marketing and messaging tools
- Scheduling/meeting tools
- Cloud storage and productivity tools
- Payment processors (Wise, PayPal, Payoneer, GCash, Maya, local banks)
These providers only receive what they need to perform their services and are expected to protect your data.
Note on tool disclosure: For security and operational reasons, we may describe providers by category rather than publicly listing every vendor. Where appropriate, we can provide additional details upon reasonable request.
B. Legal and compliance
We may disclose information if required to comply with law, regulations, legal process, or enforce our agreements/policies.
C. Business transfers
If we’re involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction (subject to appropriate protections).
7) International data transfers
We are based in the Philippines, and we may process or store information in the Philippines and other countries where we or our service providers operate.
Where required (e.g., EU/UK), we take steps designed to protect your information during transfers, such as using contractual safeguards and working with providers that support internationally recognized protections.
8) Data retention
We keep personal information only as long as needed for the purposes described in this policy:
- Inquiries/leads (non-clients): up to 12 months
- Client project data: at least 2 years after project completion, and longer if you have an active retainer/support plan or if needed for legitimate business needs (e.g., backups, dispute prevention)
- Invoices/records: retained as required by applicable laws and accounting standards
- Marketing lists: until you unsubscribe or request deletion (subject to legal requirements)
We may retain certain limited data longer when necessary to comply with law, resolve disputes, or enforce agreements.
9) Security
We use reasonable administrative, technical, and organizational measures designed to protect personal information, such as access controls, limited internal access, and security best practices (e.g., using secure tools and protective measures like 2FA where available).
However, no method of transmission or storage is 100% secure. You use the Site at your own risk.
10) Cookies and tracking
We use cookies and similar technologies for:
- Site functionality and preferences
- Analytics and performance
- Advertising and remarketing
You can control cookies through:
- our cookie consent tool/banner (where available),
- your browser settings, and
- opt-out tools provided by certain ad platforms (availability varies by region).
Cookie Policy: https://www.jdwebcraft.com/cokie-policy
11) Your rights and choices
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Correct inaccurate or incomplete data
- Delete your data (with certain legal exceptions)
- Object to processing or request restriction
- Withdraw consent (for consent-based processing)
- Data portability (where applicable)
- Opt out of marketing communications at any time
To exercise any of these rights, contact legal@jdwebcraft.com.
We may need to verify your identity before processing requests.
EU/UK complaint rights
If you are in the EU/UK, you may also have the right to lodge a complaint with your local data protection authority.
12) Children’s privacy
Our Site is not intended for children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided personal information, contact legal@jdwebcraft.com and we will take appropriate steps to delete it.
13) Client credentials
In some projects, clients may provide access credentials (e.g., website admin, hosting access). If we receive credentials:
- we use them only to deliver agreed services,
- we limit access internally,
- and we aim to remove or return access when it’s no longer needed (subject to the project and support terms).
(For best security, we recommend sharing credentials through secure methods and rotating passwords after handover.)
14) Changes to this Privacy Policy
We may update this Privacy Policy from time to time. The “Last updated” date shows when changes were made. Continued use of the Site after updates means you accept the revised policy.
15) Contact us
If you have any questions, requests, or concerns about this Privacy Policy or your personal information, contact: legal@jdwebcraft.com
JD Webcraft Web Development Services — Davao City, Philippines 8000
